Overview
This Privacy Policy describes how [Company Legal Name] (“LinkPay,” “we,” “us”) handles personal information when you use LinkPay as a buyer, seller, or team member. By using LinkPay you agree to the practices described here.
Information we collect
Information you provide
- Account details — phone number, email address, and login credentials.
- Identity verification — for sellers who receive payouts, government ID and related verification data, handled by our verification providers.
- Payout details — the information needed to send you funds.
- Content and profile — content you upload to your vault and the public profile you choose to display.
- Support communications — messages you send us at support@linkpay.co.
Information collected automatically
- Usage and device data — IP address, device and browser information, and how you interact with the platform.
- Cookies and similar technologies — used to keep you signed in, remember preferences, and measure and improve the service.
Information from third parties
Our payment and identity-verification providers share limited information with us — such as whether a payment succeeded or a verification passed. We do not store full payment card numbers; card processing is handled by our payment providers.
How we use information
- to operate payment links, deliver purchased content, and process payouts;
- to verify identity and age, and to prevent fraud and abuse;
- to moderate content and enforce our Terms and content standards;
- to provide support and communicate with you about your account;
- to measure, secure, and improve the platform;
- to comply with legal, tax, and regulatory obligations.
Public information
A seller’s public profile (handle, display name, and any content marked as a public teaser) is visible to anyone. Buyers do not have public profiles. Do not include information in your public profile that you do not want to be public.
Data retention
We keep personal information for as long as needed to provide the service and for legitimate business and legal purposes — for example, transaction and verification records may be kept as required by financial and regulatory rules even after an account is closed.
Security
We use administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security. Keep your credentials confidential and notify us of any suspected unauthorized access.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. You can manage some information in your account settings, and you can contact us at support@linkpay.co to exercise applicable rights. We will respond consistent with applicable law.
Children
LinkPay is for adults only. The platform is not directed to anyone under 18, and we do not knowingly collect personal information from minors. If you believe a minor has used LinkPay, contact us at support@linkpay.co.
International transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for such transfers.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you.
Contact us
Questions about this Privacy Policy or your information can be sent to support@linkpay.co.