Content Moderation, Reporting and Removal

This policy explains three things: how we screen content before it can be sold, how to report something that breaks the rules, and how to have content showing you taken down. It forms part of our Terms of Service and sits alongside the Acceptable Use Policy, which is the list of rules itself.

Copyright complaints go through a separate statutory process — see the DMCA Notice.

Everything uploaded is screened before it can be delivered to anyone. Nothing goes on sale straight from an upload.

Each upload moves through these states:

• Pending — uploaded, being screened. Not deliverable.
• Approved — safe for work. Can be sold, and can also be used on a public surface: a preview, an avatar, a banner, or a profile gallery.
• Approved for locked sale — adult content. Can be sold, but is never shown publicly and can never be a preview, avatar, banner, or gallery item.
• Rejected — breaches our rules. Never deliverable.
• Escalated — held for human review. Never deliverable while escalated.

Screening uses automated image and video classification. Content that comes back clean is approved automatically. Content that is flagged goes into a queue for a person to decide, who may approve it, mark it as adult and locked, reject it, or escalate it further.

Anything flagged in our most serious categories is blocked and escalated to a human every time, regardless of confidence. Automated screening is never the last word on those.

We may re-screen content at any time, and screening does not reduce your own responsibility for what you upload. Approval is not an endorsement and does not mean we have verified that you hold the rights or the consents.

Anyone can report content, whether or not they have a LinkPay account. You can report:

• a payment link;
• a seller profile;
• an individual item of content.

Use the report control on the page, or email support@linkpay.co. Tell us what you are reporting, where it is, and which of these applies:

• child abuse or exploitation
• non-consensual acts
• animal abuse
• illegal activity or regulated goods
• sexual solicitation
• bullying, abuse or harassment
• scams or fraud
• intellectual-property infringement
• violence
• dangerous organizations or individuals
• suicide, self-injury or harm
• private information published without consent
• hateful content
• impersonation

A link is the single most useful thing you can give us. Add whatever detail helps — up to a couple of thousand characters is plenty.

To report suspected child sexual abuse material, email [2257@linkpay.co] immediately. Describe it and give us the link. Do not download, copy, save or forward it — handling such material can itself be an offence. We report it to the National Center for Missing & Exploited Children and to law enforcement.

A report enters a queue as open, moves to in review when a moderator picks it up, and ends as either resolved or dismissed. We aim to reach a decision within five business days, and faster for anything involving a minor or an immediate risk of harm.

A moderator records one of these outcomes:

• No violation — the report is dismissed and the content stays.
• Content removed — the item, link or profile image comes down.
• Account action — the owner is suspended or banned, depending on severity and history.
• Referred to authorities — where we believe a criminal offence has occurred.

We will not usually tell you the outcome of a report you made about someone else, because it concerns their account. If you reported content of yourself, see the next section — that route does report back.

Reports are not a vote. Multiple reports about the same thing do not make it a breach, and a single accurate report is enough. Submitting reports you know to be unfounded, or in volume to harass a seller, is itself a breach of our Terms.

This route is for anyone who appears in content on LinkPay and did not consent to it being there. You do not need a LinkPay account to use it, and it is separate from a copyright complaint — it is about consent, not ownership.

Email support@linkpay.co with:

• a link to the content, or enough detail to identify it;
• confirmation that you are the person depicted;
• a way to contact you.

Then:

1. We verify who you are. We will ask you to confirm your identity, because acting on an unverified claim would let anyone remove anyone’s content. If we do not hear back within a reasonable time, we close the request — you can always reopen it.
2. We confirm you are depicted.
3. We ask the seller to produce your recorded consent. They have a short, fixed window to do so. If they cannot, the content is removed. Sellers are required to hold this documentation before publishing — see the §2257 Notice — so producing it should be a matter of retrieving a file.

We will tell you the outcome. If consent is produced and you believe it is invalid — forged, withdrawn, or given when you were under 18 — tell us and we will remove the content while we look into it.

We cannot remove content from anywhere but LinkPay. If it has been copied elsewhere, or appears in search results, those are separate requests to those services. We will remove our copy promptly, which is what stops it being available here.

If your content was removed or your account was restricted and you think that was wrong, email support@linkpay.co within 30 days. Tell us what was removed and why you believe the decision was mistaken, and include anything supporting it — most usefully, the consent documentation or the rights you hold.

An appeal is reviewed by someone other than the person who made the original decision. We aim to respond within five business days. If we agree, the content is restored and any restriction is lifted.

Some decisions are not appealable. Content involving a minor, non-consensual material, or trafficking is removed permanently and the account is not reinstated.

We cooperate with law enforcement and respond to valid legal process. We may disclose account information and content where we are legally required to, or where we believe in good faith that disclosure is necessary to prevent harm — in particular harm to a child. We keep records of reports, moderation decisions and appeals. How we handle personal information generally is set out in our Privacy Policy.